Don’t Mind the Gap: A Conceptual and Psychometric Analysis of the Individual Evaluation of Discrepancies in the Context of IS User Service Satisfaction.
Fecha: 26 de junio de 2014, Lugar: Aula 45 de la Facultad de Ciencias Económicas y Empresariales
Hora: 18,30-20,30
Professor Wynne Chin (C.T. Bauer College of Business, University of Houston, Texas, USA)